What makes a piece of furniture feel truly special? Is it the way it completes a room, the comfort it brings, or the stories it silently holds over the years? At La Residence Interiors, we believe it’s all these things and more. It’s the care, the craftsmanship, and the commitment behind every detail.
Every item in our collection is handcrafted by a dedicated team of expert craftsmen, using only the finest materials. From high-quality hardwood frames and Belgian linens and velvets, our furniture is designed with longevity in mind. That means no MDF, no chipboard, just beautifully made, pieces that are built to last for years to come.
Our furniture is made with FSC-certified weathered oak, ensuring responsible sourcing. Each piece undergoes a meticulous crafting process, resulting in furniture that not only looks beautiful but is strong enough to withstand everyday use.
“Made exclusively for LRI” is not just a statement. It’s a promise of authenticity, uniqueness, and enduring quality. Thats why we guarantee our furniture items for 10 years, providing you with confidence and reassurance.
Wood furniture (Dining tables and Cabinetry):
• Frames
• Joints
• Hinges
• Drawers
• Doors
Upholstered furniture (Sofas, Armchairs, Ottomans, Upholstered Dining chairs):
• Frames
• Cushion inners
This guarantee is our way of giving you complete confidence, because beautiful furniture should offer more than just style. It should bring piece of mind too.
Please note, our full terms and conditions can be downloaded here
The 10-year guarantee covers furniture purchased on or after 1st January 2025. Items bought before this date are covered under our previous 1-year guarantee.
No, your guarantee will be valid for 10 years from the date of the transaction.
All of our furniture comes with a 10 year guarantee which is valid from the date of purchase.
Our guarantee typically covers manufacturing defects in materials or workmanship under normal use. This includes:
· Frames
· Joints
· Hinges
· Drawers
· Doors
· Cushion Inners
The guarantee does
not cover:
1. Any fabric items
2. General liquid spillages
3. Colour fading
4. Slight colour variations
5. Stains such as acidic and oily substances which can penetrate the wood and cause permanent staining.
6. Wear and tear from normal use, including scratches, fading, or stains.
7. Excessive wear and tear, including pet damage.
8. Damage caused by misuse, abuse, or accidents (e.g., spills, improper cleaning methods).
9. Damage due to exposure to extreme conditions (e.g., direct sunlight, humidity, or
water).
10. Any items purchased in our 'Not Quite Perfect' sales.
11. Furniture that has been altered or
repaired outside of La Residence Interiors.
12. Accidental damage, weather-related damage, water damage, inappropriate cleaning, or any issues caused by neglect or not following our care guide.
13. Natural changes over time, including fading and cracking in timber, as well as colour variations in fabric and wood.
14. Resold items and second-hand.
15. Fabric fading due to natural light exposure.
To file a claim, please contact our technical team at technical@laresidenceinteriors.co.uk with the following:
· Proof of purchase (receipt or order
number)
· A description of the issue
· Photos of the affected item
We will assess your claim and provide repair, replacement, or other resolution options as
appropriate.
If your claim is accepted and falls within the guaranteed terms, repairs or replacements are free of charge.
No, the guarantee is not valid on items purchased in our 'Not Quite Perfect' sales.
No, the guarantee is only valid for the original purchaser and is not transferable.
No, accepting a discount for a known fault does not invalidate your guarantee. However, the specific fault you accepted the discount for will not be covered. The rest of the product remains covered under the standard guarantee.
Your guarantee will expire 10 years after the date of purchase.
Please follow the care instructions provided on our website. Using improper cleaning methods or failing to maintain the furniture as advised may void the guarantee.
