Now that you've taken delivery of your furniture, we
want you to be able to enjoy it for years to come . . .
Rest assured that all our furniture is built for everyday use but we recommend following a few simple care instructions to keep it looking tip-top
Caring for fabrics. . . our definitive do's and don'ts
All our upholstery and furniture is designed to be easy to live with (no need to ban the children or pets!) so you don't have to go to great lengths to keep it looking its best.
Bear in mind that our linen fabrics sometimes appear to have slight knots or knobbles, which can be seen as thicker, raised threads on the fabric surface. These are known as 'slubs' and are a natural characteristic. They are not imperfections but a reminder that nature does not create perfectly even fibres – and they help give the fabric an organic, tactile look and feel.
Our upholstered items are not pre-treated, so we strongly recommend spraying them with fabric protector before using them (see Caring for fabrics, below).
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√ Treating new upholstered furniture with a fabric protector as soon as possible. Our preferred brand is Scotchgard, which is available in most DIY stores. Instructions may vary, so always test a small area first before full application.
X Sitting on upholstered furniture if you are wearing clothing with transferable dyes, such as blue jeans, as the dye could transfer onto the upholstered furniture.
Caring for velvet upholstery
Gently vacuum with a special upholstery attachment or using a soft hand brush once a week. This will remove any dust or fuzz that has formed on the surface of the fabric and prevent displacement of the pile over time.
If you don’t have an attachment, place a pair of tights over the nozzle – this will work just as well. When vacuuming or brushing, do so in the direction of the pile.
If you spill something on your velvet chair or ottoman, do not attempt to clean it with water or rub it with a cloth. Liquids can stain velvet easily and rubbing may force the spill deeper into the fibres. Simply blot the surface with a dry, highly absorbent cloth, taking care to avoid rubbing or putting pressure on the fabric.
Once you’ve blotted the surface, just air dry the fabric or use a hairdryer without heat at a safe distance to lightly dry the area.
If your spill is more severe, we recommend consulting a professional cleaner.
Looking after wood. . . our definitive do's and don'ts
All our weathered oak dining tables have been treated with a high-performance, water-based acrylic sealant to protect the wood against spills and marks. This is virtually unnoticeable but it does mean that our dining tables will easily withstand normal wear and tear.
That said, mopping up spills quickly and taking good care of the wood will help it to keep looking pristine for years to come.
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√ Using coasters and placemats to help prevent water marks and stains.
X Sitting on arms of chairs or leaning back on the chair legs as this could loosen the joints and lead to permanent damage.
A final word about wood
It’s important to point out that our weathered oak is a natural material. Each piece of carefully sourced timber has its own characteristics and grain, and our finishes are designed to highlight its uniqueness and beauty.
Wood continues to react to its environment, so don't be surprised if you see a little movement as our furniture settles into your home and responds to its new conditions.
This is a natural process as the wood dries out evenly. It may expand or shrink as the temperature and humidity levels in your home change through the year, particularly if there's a sudden warm or cold spell. Such movements can occasionally lead to small cracks. This is to be expected and is not a fault.
All the nitty gritty!
You can print out and read the full care instructions (should you have the time and the inclination to do so), plus our full guarantee below.
We would like to reassure customers that our Fox Terrier Casper was not under duress to be photographed and actively enjoys his modelling role. Any excuse to roll over on his tummy for a scratch!