Delivery (ours is extra special)

Here at La Residence Interiors we’re dedicated to providing you with the ultimate in white glove delivery service

We're proud to offer a fast, efficient and friendly white glove furniture delivery service to all of the UK and Ireland

When you've ordered your new furniture, you'd like to see it take pride of place in your home as soon as humanly possible. We totally understand that, which is why we strive to offer you the most professional and convenient delivery service available.We partner with two delivery firms that are renowned for being the best in the business – one for our larger furniture items and a courier/parcel service, which delivers our home accessories.

How long does delivery take?

Furniture

For England, please allow 7-14 working days if the item is in stock. If it's not in stock, we will state an estimated delivery date on our website, next to the product you have ordered. For Wales, Scotland and Ireland, please allow 21 working days if the item is in stock.


Home Accessories

All orders are dispatched within 1-2 working days but please allow 3-5 days for delivery.

How much does delivery cost?

Furniture
England - £40 per consignment, Wales & Scottish mainland – £70 per consignment & Ireland – £90 per consignment.

Unfortunately, we are unable to offer UK Offshore delivery (including the Isle of Wight). However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

Home Accessories
UK – £5.95, for anywhere else please contact us for a quote.

When do we deliver?

Furniture

Our white glove furniture delivery company deliver Monday to Friday. For in stock items, they will contact you directly and delivery is usually between 7-14 workings days. For Wales, Scotland and Ireland please allow 21 working days.Your delivery date will be advised via text & email and you will receive a tracking link which enables you to track your delivery.All crews will contact you by phone 30 minutes to 1 hour before delivery to let you know they're on route to you.


Home accessories

Our courier Evri delivers 7 days a week between 8am and 8pm. They will dispatch your item as soon as it's available and send you an email so you can also choose to change the delivery day or deliver to a specific neighbour or safe place.

Ordered multiple items?

All your gorgeous goods will be shipped together once everything is ready to go. So what happens if, for example, you order a dining table and chairs and your table is in stock but your chairs aren't quite ready yet? Well, in this scenario they'll all be sent once the chairs arrive in our warehouse.

Ordered large items?

If you have ordered a table, headboard, or large occasional chair, please just double-check the measurements to make sure that it will fit through your doors/hallways or around tight corners (especially if it's going upstairs) so that our delivery crews can get it to the room you require on delivery day. The teams are very experienced at manoeuvring bulky furniture but they can't perform miracles and we really don't want you to be disappointed!

What happens on delivery day?

Furniture

Our delivery crew will contact you approximately 30 minutes to 1 hour before delivery. (Where unavoidable delays occur, you will be informed immediately by the delivery team and given a revised estimated time of arrival.)

The uniformed crew will deliver your furniture to your room of choice and remove all the packaging for recycling.

Your furniture order will then be fully assembled.

At this point you will be asked to fully inspect your furniture before signing a Proof of Delivery (POD) note. It's important to take this opportunity to check that you're happy with everything, as we regret we cannot take responsibility for faults reported after this document has been signed.

Home Accessories

All home accessories are sent via courier, so will require a signature on delivery.

Do you deliver overseas?

Unfortunately, our delivery partners do not deliver outside the UK. However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

What if there's a problem?

If you are unsure about any of your items, please let the delivery crew know or give us a call on 01403 752245. Keep all the packaging if you can, as this ensures that the items will not be damaged when being returned. If damage occurs, you may be liable.

If you think you want to return your order, or there are any faulty or damaged items (this is rare but it does happen once in a blue moon) please see our returns page for more information.

Customer reviews
Read our independent reviews
"Abingdon weathered Oak Display Dresser.
Customer service was excellent with friendly staff helping with my purchase. The delivery of the furniture was on time & care taken when bringing into our home. The furniture was beyond our expectations & we are delighted with our purchase, we would highly recommend La Residence Interiors."
— Fiona - 27th January
“Excellent service all round, recommend quality product (sideboard) , great delivery service and fast delivery.”
— Jonathan - 27th January
“Lovely delivery drivers very friendly. Put the table up in no time. The table and chairs are just stunning. Love love love.”
— Claire - 26th January
“Just what I needed- the side tables are wider than standard, so plenty of room for a lamp, book etc. Arrived the next day too.”
— Genevieve - 22nd January
“Beautiful quality chairs. Good communication and fantastic tracking. Chairs are beautiful lovely & great quality. Would highly recommend.”
— FB - 21st January
“Beautiful furniture, so well made. Very, very happy with the armoire and table. Delivery men were excellent and assembled all the items and took the packaging away. Will definitely reorder from this company again.”
— Deborah - 19th January
“Beautifully crafted piece of furniture, love it.”
— Ann – 16th January
“Very good service and beautiful furniture.”
— Jacqueline – 16th January
“Highly recommended. Really impressed with both the item - lovely bedside chest of drawers - and the service offered by La Residence Interiors. Their delivery service (White Van Gentleman) provided a very accurate tracking service and the two chaps who delivered were very friendly and helpful. One very happy customer!”
— Jackie - 16th January
“Good Company and the delivery team were great!”
— Peter – 15th January
“Great experience all round. Lovely ottoman, solid. Beautifully made and just what we were looking for. Seamless service and delivery.”
— Ellse – 11th January
“Very quick with samples.”
— Sam – 11th January
“First class service and excellent quality piece of furniture.”
— Anne - 11th January
“Fantastic service start to finish. Easy to order.delivered when expected. Beautiful table and chairs!!”
— Customer – 9th January
“5 Star Company, Tracking brilliant, Item brilliant, Timescale brilliant.”
— Sarah - 7th January
“Great service.”
— Karen - 7th January
“Superb quality furniture which will enhance any home. Delivery was good and furniture was assembles as part of the delivery service.”
— Michael – 4th January
“High quality furniture. Kept well informed of delivery with full tracking. Delivered and installed by well mannered team. High quality furniture - thank you.”
— Customer – 3rd January
“Excellent quality table, clear communication, it came on time, professionally delivered and installed.”
— Maan – 22nd December
“Beautiful quality table. Delivered earlier than expected which is a bonus for Christmas. Thank you.”
— April – 22nd December
“Furniture is perfect and the service was friendly and helpful. Delivery well timed and very professional.”
— Sally - 17th December
“The delivery service and updates were second to none, they kept us informed and the two guys were very polite, the chairs are great quality and exactly what we’re looking for, hopefully they will last a long time, many thanks.”
— Hartland – 17th December
“Perfect. Highly recommended. Purchased 6 dining chairs online. Delivery was arranged very quickly & the chairs are perfect. Excellent furniture & service.”
— Ian – 16th December
“Great team and very accommodating”
— Tony – 12th December
“Great furniture and brilliant service
We visited the showroom and Sara was very helpful and explained all we needed to know. There is lots on display and it made it easy to choose. The piece we had delivered today is great and we love it. Perfect for our room.”
— Speers – 12th December
“We have bought 5 products. The quality is first class. The delivery guys are excellent.”
— Anthony – 11th December
“La renaissance delivery. Told the day before on estimated delivery time. Could track delivery. Turned up on time assembled table and took away packaging.polite and efficient delivery people.”
— Baldwin – 9th December
“lovely people, great product - amazing customer service and the ottoman table is 10/10.”
— Will – 9th December
“Quality goods and service. Attention to detail.”
— Mervin – 5th December
"Gorgeous coffee table. Very pleased with quality of table. Delivery was great and carefully carried into house.”
— Catherine – 5th December
“The delivery team were so polite, they took the rubbish away, carried the item to anywhere I liked (not just left at the closest point) and both took their shoes off at the door. Super lovely guys. Love my new purchase.”
— Laura – 5th December
“Excellent quality and,brilliant service from the delivery guys ,really impressed and happy”
— Leighton – 4th December
“Beautiful table. Excellent communication. Delivered exactly on time. Really great service.”
— Liz – 4th December
“So easy to order from the site. I was kept informed at all times. I now have my order and I couldn't be happier. The product is exactly as describe on the site and the quality is perfect.”
— Abley – 4th December
“Delivered on time - and good quality.”
— Kate – 4th December
“Very helpful staff and beautiful furniture. Company really helpful sent a few emails querying the sizes and delivery details and they always got back to me very quickly and told me all I needed to know. Purchased two pieces of furniture and extremely pleased with both, lovely furniture and helpful staff."
— Claire – 2nd December
“Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is beautiful. The delivery men were fantastic and worked really hard.”
— Adrian – 1st December
“Excellent tracking system and goods delivered with care by very polite people.”
— Gary - 1st December
“Fabulous cushion , lovely material feather filled, very happy with my purchases and delivery time.”
— Michelle – 29th November
“Great service quick delivery and the guys who delivered and set it up were fantastic
Lovely table and chairs would definitely order more items.”
— Harriet – 26th November
“Very efficient and friendly staff.”
— Corinne – 25th November
“Great quality table, excellent customer service and delivery.”
— Turner – 25th November
“I had such good service from La Residence. The table and chairs I ordered are supper and the delivery service was great. Also, as I did not need these items for many many months, the company kept them safe with no additional costs and delivered on the dates required. Thank you so much.”
— Karen – 25th November
“Lads were great friendly even took my old console table outside!”
— Rich – 25th November
“Excellent service from ordering to delivery, very happy with my new table and chairs, thank you.”
— Kim – 24th November
“Impressed with with quality of furniture when we visited showroom. Just had 6 dining chairs delivered - very happy so far. Looking forward to ordering more.”
— PM – 24th November
“The delivery guys were very good. Really nice men and quickly did a very good job.”
— Judith – 24th November
“Ordering process was easy & straightforward, delivery was on the date agreed. The delivery experience was great. The guys were brilliant, very helpful, respectful & professional. I am delighted with my new dining table, thanks La Residence I will be ordering from you again very soon, beautifully crafted furniture!”
— Liz – 21st November
Very good service”
— Karen – 21st November
“Very pleased with our table, it looks fantastic, is well made and is quite the statement piece.“
— Steve – 18th November