Delivery (ours is extra special)

Here at La Residence Interiors we’re dedicated to providing you with the ultimate in white glove delivery service

We're proud to offer a fast, efficient and friendly white glove furniture delivery service to all of the UK and Ireland

When you've ordered your new furniture, you'd like to see it take pride of place in your home as soon as humanly possible. We totally understand that, which is why we strive to offer you the most professional and convenient delivery service available.We partner with two delivery firms that are renowned for being the best in the business – one for our larger furniture items and a courier/parcel service, which delivers our home accessories.

How long does delivery take?

Furniture

For England, please allow 7-14 working days if the item is in stock. If it's not in stock, we will state an estimated delivery date on our website, next to the product you have ordered. For Wales, Scotland and Ireland, please allow 21 working days if the item is in stock.


Home Accessories

All orders are dispatched within 1-2 working days but please allow 3-5 days for delivery.

How much does delivery cost?

Furniture
England - £40 per consignment, Wales & Scottish mainland – £70 per consignment & Ireland – £90 per consignment.

Unfortunately, we are unable to offer UK Offshore delivery (including the Isle of Wight). However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

Home Accessories
UK – £5.95, for anywhere else please contact us for a quote.

When do we deliver?

Furniture

Our white glove furniture delivery company deliver Monday to Friday. For in stock items, they will contact you directly and delivery is usually between 7-14 workings days. For Wales, Scotland and Ireland please allow 21 working days.Your delivery date will be advised via text & email and you will receive a tracking link which enables you to track your delivery.All crews will contact you by phone 30 minutes to 1 hour before delivery to let you know they're on route to you.


Home accessories

Our courier Evri delivers 7 days a week between 8am and 8pm. They will dispatch your item as soon as it's available and send you an email so you can also choose to change the delivery day or deliver to a specific neighbour or safe place.

Ordered multiple items?

All your gorgeous goods will be shipped together once everything is ready to go. So what happens if, for example, you order a dining table and chairs and your table is in stock but your chairs aren't quite ready yet? Well, in this scenario they'll all be sent once the chairs arrive in our warehouse.

Ordered large items?

If you have ordered a table, headboard, or large occasional chair, please just double-check the measurements to make sure that it will fit through your doors/hallways or around tight corners (especially if it's going upstairs) so that our delivery crews can get it to the room you require on delivery day. The teams are very experienced at manoeuvring bulky furniture but they can't perform miracles and we really don't want you to be disappointed!

What happens on delivery day?

Furniture

Our delivery crew will contact you approximately 30 minutes to 1 hour before delivery. (Where unavoidable delays occur, you will be informed immediately by the delivery team and given a revised estimated time of arrival.)

The uniformed crew will deliver your furniture to your room of choice and remove all the packaging for recycling.

Your furniture order will then be fully assembled.

At this point you will be asked to fully inspect your furniture before signing a Proof of Delivery (POD) note. It's important to take this opportunity to check that you're happy with everything, as we regret we cannot take responsibility for faults reported after this document has been signed.

Home Accessories

All home accessories are sent via courier, so will require a signature on delivery.

Do you deliver overseas?

Unfortunately, our delivery partners do not deliver outside the UK. However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

What if there's a problem?

If you are unsure about any of your items, please let the delivery crew know or give us a call on 01403 752245. Keep all the packaging if you can, as this ensures that the items will not be damaged when being returned. If damage occurs, you may be liable.

If you think you want to return your order, or there are any faulty or damaged items (this is rare but it does happen once in a blue moon) please see our returns page for more information.

Customer reviews
Read our independent reviews
"I can’t express how happy I am with this purchase, can’t fault the service from start to finish. Will definitely be purchasing from La Residence Interiors in the future."
— Darren - 4th April
"Olive Green colour looks fab on this comfortable dining chair."
— Jane - 4th April
"Beautiful comfortable chairs, look great with Brunswick extending table."
— Jane - 4th April
"Beautiful and sturdy table and so versatile too. Exceptional quality and good value, it looks great in our home."
— Jane - 4th April
Excellent piece, fabulous quality. Can't wait to finish my room.
— Susan - 2nd April
Excellent service with very accommodating delivery guys who were very careful with placing the item. Nice piece of furniture for my first time purchase.
— Debby - 29th March
Love the table thank you!
— Carolyn - 28th March
Brilliant.
— Pat - 28th March
Love this table, such great quality.
— Lynn - 21st March
Absolutely beautiful furniture with impeccable service from the 2 lovely ladies in the shop to the very courteous delivery drivers
— Denise - 13th March
Gorgeous, a beautiful table brilliant service and great delivery team! Thank you
— Annabel - 10th March
"Very efficient updates on arrival time. Really professional, cheerful and helpful delivery men. Furniture looks fantastic."
— John - 21st December
"House renovation is still bit of a building site but beautifully packaged and very professional. Only opened the bar stools so far and absolutely stunning. Love how you are updated from order to delivery - seamless."
— Donna - 12st December
"Perfect! Excellent customer service and delivery."
— Laura - 1st December