Delivery (ours is extra special)

Here at La Residence Interiors we’re dedicated to providing you with the ultimate in white glove delivery service

We're proud to offer a fast, efficient and friendly white glove furniture delivery service to all of the UK and Ireland

When you've ordered your new furniture, you'd like to see it take pride of place in your home as soon as humanly possible. We totally understand that, which is why we strive to offer you the most professional and convenient delivery service available.We partner with two delivery firms that are renowned for being the best in the business – one for our larger furniture items and a courier/parcel service, which delivers our home accessories.

How long does delivery take?

Furniture

For England, please allow 7-14 working days if the item is in stock. If it's not in stock, we will state an estimated delivery date on our website, next to the product you have ordered. For Wales, Scotland and Ireland, please allow 21 working days if the item is in stock.


Home Accessories

All orders are dispatched within 1-2 working days but please allow 2-5 days for delivery.

How much does delivery cost?

Furniture
England - £40 per consignment, Wales & Scottish mainland – £70 per consignment & Ireland – £90 per consignment.

Unfortunately, we are unable to offer UK Offshore delivery (including the Isle of Wight). However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

Home Accessories
UK – £5.95, for anywhere else please contact us for a quote.

When do we deliver?

Furniture

Our white glove furniture delivery company deliver Monday to Friday. For in stock items, they will contact you directly and delivery is usually between 7-14 workings days. For Wales, Scotland and Ireland please allow 21 working days.Your delivery date will be advised via text & email and you will receive a tracking link which enables you to track your delivery.All crews will contact you by phone 30 minutes to 1 hour before delivery to let you know they're on route to you.


Home accessories

Our courier Evri delivers 7 days a week between 8am and 8pm. They will dispatch your item as soon as it's available and send you an email so you can also choose to change the delivery day or deliver to a specific neighbour or safe place.

Ordered multiple items?

All your gorgeous goods will be shipped together once everything is ready to go. So what happens if, for example, you order a dining table and chairs and your table is in stock but your chairs aren't quite ready yet? Well, in this scenario they'll all be sent once the chairs arrive in our warehouse.

Ordered large items?

If you have ordered a table, headboard, or large occasional chair, please just double-check the measurements to make sure that it will fit through your doors/hallways or around tight corners (especially if it's going upstairs) so that our delivery crews can get it to the room you require on delivery day. The teams are very experienced at manoeuvring bulky furniture but they can't perform miracles and we really don't want you to be disappointed!

What happens on delivery day?

Furniture

Our delivery crew will contact you approximately 30 minutes to 1 hour before delivery. (Where unavoidable delays occur, you will be informed immediately by the delivery team and given a revised estimated time of arrival.)

The uniformed crew will deliver your furniture to your room of choice and remove all the packaging for recycling.

Your furniture order will then be fully assembled.

At this point you will be asked to fully inspect your furniture before signing a Proof of Delivery (POD) note. It's important to take this opportunity to check that you're happy with everything, as we regret we cannot take responsibility for faults reported after this document has been signed.

Home Accessories

All home accessories are sent via courier, so will require a signature on delivery.

Do you deliver overseas?

Unfortunately, our delivery partners do not deliver outside the UK. However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

What if there's a problem?

If you are unsure about any of your items, please let the delivery crew know or give us a call on 01403 752245. Keep all the packaging if you can, as this ensures that the items will not be damaged when being returned. If damage occurs, you may be liable.

If you think you want to return your order, or there are any faulty or damaged items (this is rare but it does happen once in a blue moon) please see our returns page for more information.

Customer reviews
Read our independent reviews
“Excellent service and quality of products. Very helpful and friendly staff and I have already recommended to family friends and work colleagues. I will certainly purchase from them again.”
— Janet - 6th August
“A great company to deal with. Thank you. Everything great.”
— Elizabeth - 6th August
“Consistently excellent. I am a repeat customer. Great quality of products delivered with much care.”
— Gabi - 3rd August
“Prompt sample delivery and follow up.”
— Rebecca - 3rd August
“Good communication from store and delivery company throughout and very pleased with my 2 chairs which have been purchased to compliment other items we have in situ already. Always excellent quality items and very happy with my purchase.”
— Debbie - 3rd August
“We could not be happier with both the quality of the furniture and the service provided by the delivery company who went out of their way to set up both the table and sideboard, and took away all of the packaging. Excellent from start to finish.”
— Lesley - 30th July
“Very pleased.”
— Patrick - 28th July
“Great product , amazing service.”
— Stephen - 28th July
“The furniture is of such high quality it looks superb. The delivery team are amazing so professional.”
— Karen - 28th July
“Excellent throughout the purchases to the delivery! Over the moon with all my order! Coming back for more! Thank you again!”
— Dawn - 26th July
“Quality furniture. As good as it looks on line. Prompt delivery service and regularly updated on progress. A very happy customer.”
— Joyce - 24th July
“Excellent service throughout. Everybody - from the lovely ladies in the showroom to the delivery gentlemen have been thoroughly helpful and kind.”
— Linda - 24th July
“Chest of drawers, console table and side table. We have ordered three items of furniture from La Residence, excellent quality furniture, friendly & helpful staff. Would definitely recommend and I’m sure we will be buying further items from them. Delivery company were also very professional, all items delivered in excellent condition. Definite 5* experience.”
— Jones - 21st July
“Another great piece of furniture to add to my collection with excellent communication from placing the order to delivery and courteous delivery men”
— Denise - 17th July
“Faultless. The whole process was great, the staff in the showroom were super friendly and helpful. The delivery was prompt, the delivery men were clean tidy, so polite and took care of everything, even removing what was heavy furniture from the house before installing the new, which by the way looks so good. Thank you and when I need furniture I will be back.”
— Nick - 15th July
“What great service and beautiful products from start to finish (never experienced nicer delivery service)!”
— Howorth - 14th July
“Wonderful customer service. Really responsive when had an issue and resolved promptly and politely. Beautiful product. Highly recommend.”
— Deborah - 14th July
“Always deliver on time. Furniture beautiful.”
— Marilyn - 11th July
“Fast delivery and good quality.
Very happy.”
— Kristie - 10th July
“Very speedy and efficient service with supportive follow-up email."
— Dennise - 7th July
“The delivery men were excellent and so polite- a credit to the company.”
— Anna - 7th July
“Thank you so much. The dinning table and chairs and sofa are gorgeous. All staff are very nice and helpful. Our family are very happy to have the furniture on our arrival to UK.”
— Jeanus - 7th July
“Great communication, quick delivery and lovely delivery drivers. Thank you."
— Fiona - 6th July
“Easy ordering process. On time delivery with no fuss.”
— John - 6th July
“This is the first time I have used this company and it was exceptional. The gentlemen delivering were extremely kind and nothing was too much trouble. They unpacked the furniture and took everything away. Just amazing.”
— Margaret - 3rd July
“I was trying to find some placemats I had seen and a company pointed me in the direction of La Residence Interiors. Found them straight away on their website and placed order. They arrived promptly and were extremely well packaged. Very happy with my purchase.”
— Sue - 2nd July
“Very pleased with our elegant coffee table. Easy to order online and a hassle free delivery.”
— Katie - 2nd July
"Great service and delivery.”
— Craig - 2nd July
"Your usual high standard was maintained throughout. Very pleasant helpful men, at the end of a very long and hot day."
— Allison - 26th June
“Great furniture, friendly people and excellent service all round. It’s simple, I love the furniture. I have many pieces because I believe it is made very well. It’s excellent quality. The company are very friendly and the delivery service is excellent. It’s all positive.”
— Ruth - 26th June
“Excellent service lovely quality.”
— EW - 25th June
“Beautiful furniture delivered by lovely chaps, a pleasure to meet them. All round I’m very happy. Thank you.”
— Donald - 23rd June
“Staff were very helpful and welcoming and showroom looked wonderful.”
— Gail - 26th June
“Amazing oval ottoman coffee table. Bought the oval ottoman coffee table - the craftsmanship is superb and its a work of art. Complemented it with one of the mirrored trays too (another quality item). Thank you.”
— Alex - 21st June
“Really beautiful my dining chairs,I'm keep steering on them. Beautiful work from La residence interiors.thanks so much. Delivery service was fantastic. They deliver my chairs with super care thanks so much once more.I will definitely will order my another items from La interiors"
— Manjeet - 16th June
“Quick delivery & very good quality cushions.”
— BW - 12th June
“Very pleased with my order and Fast delivery.”
— Leila - 11th June
“great product good service.”
— Mark - 9th June
“Beautiful piece of furniture. Looking forward to the bedside cabinets arriving next month. Delivery guys excellent!”
— Vanessa - 8th June
“Beautiful quality oak console arrived. Excellent delivery if not quite to the original schedule but kept informed. Very pleased with how it looks in my home.”
— Amanda - 6th June
“Great service! If you need to change or return they are very helpful.”
— Mincho - 5th June
“The furniture purchased is fabulous the look and quality perfect! Delivery exceptional the guys were so polite.”
— Karen - 4th June
“Lovely chairs.”
— Natalie - 2nd June
“Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ever had. Please pass on my very best wishes - an absolute credit to La Residence Interiors.”
— Jones - 29th May
“Lovely cushion covers. Quick delivery. Great service as usual.”
— Karen - 27th May
“Wonderful products & customer care
Fantastic customer service, I had a small issue that was rectified super quickly. The quality of product is second to none, excellent delivery team. Couldn’t be happier. Wouldn’t hesitate to order again.”
— Greer - 27th May
“Excellent - a small hiccup was resolved very quickly. Couldn’t ask for better customer service.”
— Customer - 26th May
"I discovered them while searching for French-style armchair online. They caught my attention, and I had the opportunity to visit the store two years ago. These two wonderful armchairs are now in my living room. You can buy them with complete confidence. We were also very pleased with the delivery service; they brought the armchairs directly to my living room.”
— Nazli - 21st May
“The assistance at the showroom was courteous and very helpful. We are pleased with our new furniture and would happily buy here again.“
— Paula - 20th May
"So pleased we ordered! Amazing delivery service, great communication and beautiful furniture. So pleased."
— MG - 8th May
“Exceptional service from start to finish
Top quality oak table with an excellent delivery service.I would highly recommend this company.”
— Paul - 7th May