Delivery

Here at La Residence Interiors we are dedicated to providing you with the ultimate in White Glove delivery service.

Our delivery charges are as follows:

Furniture

England and Wales - £30.00 per consignment. 

Scotland - £60.00 per consignment.

These charges includes full assembly of your furniture and removal of packaging for your convenience.

For Northern Ireland, please contact us for a customised quote.

• Please measure the space correctly before placing your furniture order and please carefully consider staircases, doorways, or any tight spaces used as access points in order to avoid any unnecessary delivery charges.

Home Accessories

Delivery on all Home Accessories is £5.95 in the UK. All other areas please contact us for a quote.

Furniture deliveries

We are proud that our dedicated home delivery service provides the only fully in-house, 7-day, nationwide, white glove furniture delivery service in the UK and Ireland.

We provide a fast, efficient and friendly service for booking in deliveries.

• As soon as your in stock order is received, you will be invited by both text message and email to book online.

• Where online booking has not taken place within 24 hours of notification, you will be contacted by telephone by our Contact Centre to book a date for your delivery.

• You will then be offered the first delivery date within 7 days, though a later delivery date may be chosen should the first offered date prove inconvenient.

• A text message confirming your delivery date is sent immediately after booking has taken place.

Two-hour delivery time slot

• The day prior to the delivery taking place, you will receive a text message with a unique, two-hour delivery timeslot.

Telephone call 30 minutes prior to arrival

• On the day of your delivery, our delivery team will contact you by telephone 30 minutes before their estimated arrival time.

• Where unavoidable delays occur, you will be informed immediately by the delivery team and a revised, estimated time of arrival given.

Furniture assembly and removal of packaging

• Our highly trained delivery technicians provide a white glove furniture delivery service, which consists of delivery to your room of choice, and expert assembly of your order. They will then remove all packaging and recycle as necessary.

If at this time you are unsure about the items please keep all the packaging. We are unable to arrange any returns unless we have all the original packaging, this is for re-stocking reasons.

Please refer to our Returns Policy for further details.

Zero landfill recycling policy

• We operate a zero landfill recycling policy, whereby all waste packaging is recycled in line with the Packaging and Packaging Waste Directive 94/62/EC.

Home Accessories Delivery

• Delivery on all Home Accessories is £5.95 in the UK. All other areas please contact us for a quote.

• All orders will be despatched within 1-2 days of your order being placed, but please allow up to 7 days for delivery.

• All Home Accessories are sent via Courier, so will require a signature on delivery.