Delivery (ours is extra special)

Here at La Residence Interiors we’re dedicated to providing you with the ultimate in white glove delivery service

We're proud to offer a fast, efficient and friendly white glove furniture delivery service to all of the UK and Ireland

When you've ordered your new furniture, you'd like to see it take pride of place in your home as soon as humanly possible. We totally understand that, which is why we strive to offer you the most professional and convenient delivery service available.We partner with two delivery firms that are renowned for being the best in the business – one for our larger furniture items and a courier/parcel service, which delivers our home accessories.

How long does delivery take?

Furniture

For England, please allow 7-14 working days if the item is in stock. If it's not in stock, we will state an estimated delivery date on our website, next to the product you have ordered. For Wales, Scotland and Ireland, please allow 21 working days if the item is in stock.


Home Accessories

All orders are dispatched within 1-2 working days but please allow 3-5 days for delivery.

How much does delivery cost?

Furniture
England - £40 per consignment, Wales & Scottish mainland – £70 per consignment & Ireland – £90 per consignment.

Unfortunately, we are unable to offer UK Offshore delivery (including the Isle of Wight). However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

Home Accessories
UK – £5.95, for anywhere else please contact us for a quote.

When do we deliver?

Furniture

Our white glove furniture delivery company deliver Monday to Friday. For in stock items, they will contact you directly and delivery is usually between 7-14 workings days. For Wales, Scotland and Ireland please allow 21 working days.Your delivery date will be advised via text & email and you will receive a tracking link which enables you to track your delivery.All crews will contact you by phone 30 minutes to 1 hour before delivery to let you know they're on route to you.


Home accessories

Our courier Evri delivers 7 days a week between 8am and 8pm. They will dispatch your item as soon as it's available and send you an email so you can also choose to change the delivery day or deliver to a specific neighbour or safe place.

Ordered multiple items?

All your gorgeous goods will be shipped together once everything is ready to go. So what happens if, for example, you order a dining table and chairs and your table is in stock but your chairs aren't quite ready yet? Well, in this scenario they'll all be sent once the chairs arrive in our warehouse.

Ordered large items?

If you have ordered a table, headboard, or large occasional chair, please just double-check the measurements to make sure that it will fit through your doors/hallways or around tight corners (especially if it's going upstairs) so that our delivery crews can get it to the room you require on delivery day. The teams are very experienced at manoeuvring bulky furniture but they can't perform miracles and we really don't want you to be disappointed!

What happens on delivery day?

Furniture

Our delivery crew will contact you approximately 30 minutes to 1 hour before delivery. (Where unavoidable delays occur, you will be informed immediately by the delivery team and given a revised estimated time of arrival.)

The uniformed crew will deliver your furniture to your room of choice and remove all the packaging for recycling.

Your furniture order will then be fully assembled.

At this point you will be asked to fully inspect your furniture before signing a Proof of Delivery (POD) note. It's important to take this opportunity to check that you're happy with everything, as we regret we cannot take responsibility for faults reported after this document has been signed.

Home Accessories

All home accessories are sent via courier, so will require a signature on delivery.

Do you deliver overseas?

Unfortunately, our delivery partners do not deliver outside the UK. However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

What if there's a problem?

If you are unsure about any of your items, please let the delivery crew know or give us a call on 01403 752245. Keep all the packaging if you can, as this ensures that the items will not be damaged when being returned. If damage occurs, you may be liable.

If you think you want to return your order, or there are any faulty or damaged items (this is rare but it does happen once in a blue moon) please see our returns page for more information.

Customer reviews
Read our independent reviews
“Great team and very accommodating”
— Tony – 12th December
“Great furniture and brilliant service
We visited the showroom and Sara was very helpful and explained all we needed to know. There is lots on display and it made it easy to choose. The piece we had delivered today is great and we love it. Perfect for our room.”
— Speers – 12th December
“We have bought 5 products. The quality is first class. The delivery guys are excellent.”
— Anthony – 11th December
“La renaissance delivery. Told the day before on estimated delivery time. Could track delivery. Turned up on time assembled table and took away packaging.polite and efficient delivery people.”
— Baldwin – 9th December
“lovely people, great product - amazing customer service and the ottoman table is 10/10.”
— Will – 9th December
“Quality goods and service. Attention to detail.”
— Mervin – 5th December
"Gorgeous coffee table. Very pleased with quality of table. Delivery was great and carefully carried into house.”
— Catherine – 5th December
“The delivery team were so polite, they took the rubbish away, carried the item to anywhere I liked (not just left at the closest point) and both took their shoes off at the door. Super lovely guys. Love my new purchase.”
— Laura – 5th December
“Excellent quality and,brilliant service from the delivery guys ,really impressed and happy”
— Leighton – 4th December
“Beautiful table. Excellent communication. Delivered exactly on time. Really great service.”
— Liz – 4th December
“So easy to order from the site. I was kept informed at all times. I now have my order and I couldn't be happier. The product is exactly as describe on the site and the quality is perfect.”
— Abley – 4th December
“Delivered on time - and good quality.”
— Kate – 4th December
“Very helpful staff and beautiful furniture. Company really helpful sent a few emails querying the sizes and delivery details and they always got back to me very quickly and told me all I needed to know. Purchased two pieces of furniture and extremely pleased with both, lovely furniture and helpful staff."
— Claire – 2nd December
“Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is beautiful. The delivery men were fantastic and worked really hard.”
— Adrian – 1st December
“Excellent tracking system and goods delivered with care by very polite people.”
— Gary - 1st December
“Fabulous cushion , lovely material feather filled, very happy with my purchases and delivery time.”
— Michelle – 29th November
“Great service quick delivery and the guys who delivered and set it up were fantastic
Lovely table and chairs would definitely order more items.”
— Harriet – 26th November
“Very efficient and friendly staff.”
— Corinne – 25th November
“Great quality table, excellent customer service and delivery.”
— Turner – 25th November
“I had such good service from La Residence. The table and chairs I ordered are supper and the delivery service was great. Also, as I did not need these items for many many months, the company kept them safe with no additional costs and delivered on the dates required. Thank you so much.”
— Karen – 25th November
“Lads were great friendly even took my old console table outside!”
— Rich – 25th November
“Excellent service from ordering to delivery, very happy with my new table and chairs, thank you.”
— Kim – 24th November
“Impressed with with quality of furniture when we visited showroom. Just had 6 dining chairs delivered - very happy so far. Looking forward to ordering more.”
— PM – 24th November
“The delivery guys were very good. Really nice men and quickly did a very good job.”
— Judith – 24th November
“Ordering process was easy & straightforward, delivery was on the date agreed. The delivery experience was great. The guys were brilliant, very helpful, respectful & professional. I am delighted with my new dining table, thanks La Residence I will be ordering from you again very soon, beautifully crafted furniture!”
— Liz – 21st November
Very good service”
— Karen – 21st November
“Very pleased with our table, it looks fantastic, is well made and is quite the statement piece.“
— Steve – 18th November
"Found this company online. Although they have a shop you have to order on line. I ordered a wood sample to make sure that the furniture I wanted to order would marry up with my existing dining table, luckily it did.
But then I wanted to see the quality of the products. (For me and my husband it was a 4 hr round trip, but made a day of it). Was not disappointed that we made the journey to see the furniture that we were interested in. The ladies in the shop and also Sue who I had spoken to on the phone were so accommodating. Whilst in the shop we bought 2 table lamps and an ornament, then came home and ordered my furniture. Then 2 weeks later my furniture was delivered by 2 very helpful gentleman. One piece of furniture that I wanted had gone out of stock, but has just been put back in for pre-order which I have done, that piece won't be delivered until January but I am more than happy to wait for it. One very happy customer."
— Karen – 17th November
“Easy to buy from the web site Quality of the product excellent.”
— Rosemarie – 16th November
“Ordered some samples. They arrived as and when expected.”
— Adrian – 12th November
“Brilliant very happy with the service and product.”
— Patricia – 6th November
“Excellent communication, really precise delivery time and able to track progress of the ETA. The guys were very professional, unpacked the furniture, placed everything carefully in the room. Brilliant service, thank you.”
— Tracey – 5th November
“First Class all round! The table and bench are beautiful. The delivery was the best I’ve ever had, the two gentlemen were absolutely brilliant! Polite, friendly, professional, a real pleasure to deal with. I will definitely be buying from La Residence again.”
— Peter – 5th November
“lovely table, delivered and set up, no waste. Great price too.”
— MN – 3rd November
“Exquisite, beautifully crafted furniture, second to none on the market. Delivery was prompt, friendly and professional.”
— James – 31st October
“Great company loved my tray it looks fantastic.”
— Michele – 24th October
“Happy and will continue to use Le Residence in the future.”
— J – 23rd October
“Quick delivery and kept us informed about arrival time.”
— Alan – 22nd October
“Another great furniture delivery by the lovely white glove gentlemen . So glad I bought 2 more chairs. Thank you.”
— Kathrin – 22nd October
“Five stars well deserved! I was very impressed with the helpful information given to me when I rang about the oatmeal linen ottoman. The member of staff that I spoke to really went out of her way to enable me to make a decision. I felt that she was genuinely interested and pleased to be of assistance.”
— Lilybeth – 21st October
“Great customer service easy to order prompt delivery. Absolutely excellent order made everything easy and the product is better than what I expected.”
— Serena – 17th October
“Truly wonderful experience with La Residence Interiors. The level of service we received was outstanding and I honestly cannot recommend them highly enough. Fabulous!”
— Anthony – 16th October
“Great service, great furniture, great delivery.”
— Senga – 14th October
“Small Brunswick table, Flore chairs and Ottoman. The delivery of my Brunswick table, six Flore chairs and ottoman went without a hitch and the two delivery men were careful, considerate and very helpful. All items are beautiful and I’m very pleased indeed.”
— Fiona – 11th October
“Excellent, fast delivery. Extremely helpful delivery guys. 5*”
— AN – 10th October
“The experience began from when I stepped into the showroom and was welcomed by a lovely lady. I was encouraged to look at the table and chairs with various cushions until I was happy. The purchase was straightforward and I can't recommend the service enough.”
— Dawn – 8th October
“Professional service with Quality Products. Extremely satisfied with the service received. Absolutely love my new table and chairs.”
— MS – 7th October
“Nice people to deal with. Table assembled by them and all packaging removed. A couple of minor issues handled quickly and professionally.”
— Angela - 6th October
“Good quality beautiful furniture; from order to delivery seamless, well done!”
— Jane – 3rd October
“Quality and beautiful, with great service!
“Great product and service highly recommend.”
— Henry – 2nd October