Delivery (ours is extra special)

Here at La Residence Interiors we’re dedicated to providing you with the ultimate in white glove delivery service

We're proud to offer a fast, efficient and friendly white glove furniture delivery service to all of the UK and Ireland

When you've ordered your new furniture, you'd like to see it take pride of place in your home as soon as humanly possible. We totally understand that, which is why we strive to offer you the most professional and convenient delivery service available.We partner with two delivery firms that are renowned for being the best in the business – one for our larger furniture items and a courier/parcel service, which delivers our home accessories.

How long does delivery take?

Furniture

For England, please allow 7-14 working days if the item is in stock. If it's not in stock, we will state an estimated delivery date on our website, next to the product you have ordered. For Wales, Scotland and Ireland, please allow 21 working days if the item is in stock.


Home Accessories

All orders are dispatched within 1-2 working days but please allow 3-5 days for delivery.

How much does delivery cost?

Furniture
England - £40 per consignment, Wales & Scottish mainland – £70 per consignment & Ireland – £90 per consignment.

Unfortunately, we are unable to offer UK Offshore delivery (including the Isle of Wight). However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

Home Accessories
UK – £5.95, for anywhere else please contact us for a quote.

When do we deliver?

Furniture

Our white glove furniture delivery company deliver Monday to Friday. For in stock items, they will contact you directly and delivery is usually between 7-14 workings days. For Wales, Scotland and Ireland please allow 21 working days.Your delivery date will be advised via text & email and you will receive a tracking link which enables you to track your delivery.All crews will contact you by phone 30 minutes to 1 hour before delivery to let you know they're on route to you.


Home accessories

Our courier Evri delivers 7 days a week between 8am and 8pm. They will dispatch your item as soon as it's available and send you an email so you can also choose to change the delivery day or deliver to a specific neighbour or safe place.

Ordered multiple items?

All your gorgeous goods will be shipped together once everything is ready to go. So what happens if, for example, you order a dining table and chairs and your table is in stock but your chairs aren't quite ready yet? Well, in this scenario they'll all be sent once the chairs arrive in our warehouse.

Ordered large items?

If you have ordered a table, headboard, or large occasional chair, please just double-check the measurements to make sure that it will fit through your doors/hallways or around tight corners (especially if it's going upstairs) so that our delivery crews can get it to the room you require on delivery day. The teams are very experienced at manoeuvring bulky furniture but they can't perform miracles and we really don't want you to be disappointed!

What happens on delivery day?

Furniture

Our delivery crew will contact you approximately 30 minutes to 1 hour before delivery. (Where unavoidable delays occur, you will be informed immediately by the delivery team and given a revised estimated time of arrival.)

The uniformed crew will deliver your furniture to your room of choice and remove all the packaging for recycling.

Your furniture order will then be fully assembled.

At this point you will be asked to fully inspect your furniture before signing a Proof of Delivery (POD) note. It's important to take this opportunity to check that you're happy with everything, as we regret we cannot take responsibility for faults reported after this document has been signed.

Home Accessories

All home accessories are sent via courier, so will require a signature on delivery.

Do you deliver overseas?

Unfortunately, our delivery partners do not deliver outside the UK. However we are able to arrange delivery to a freight forwarder of your choice, please contact us for more information.

What if there's a problem?

If you are unsure about any of your items, please let the delivery crew know or give us a call on 01403 752245. Keep all the packaging if you can, as this ensures that the items will not be damaged when being returned. If damage occurs, you may be liable.

If you think you want to return your order, or there are any faulty or damaged items (this is rare but it does happen once in a blue moon) please see our returns page for more information.

Customer reviews
Read our independent reviews
"So pleased we ordered! Amazing delivery service, great communication and beautiful furniture. So pleased."
— MG - 8th May
“Exceptional service from start to finish
Top quality oak table with an excellent delivery service.I would highly recommend this company.”
— Paul - 7th May
“Wasn’t able to visit the showroom but was reassured that if I was unhappy when the table was delivered It could be returned immediately- no charge. Table is fabulous quality amazing appearance much better than photos seen. Delivery was prompt within 7 days of order tracking app estimated delivery time accurately and the guys who delivered were professional knowledgeable and friendly. Would absolutely recommend and would consider using this company again thank you”
— Diane - 6th May
“Very good, lovely quality furniture. They were happy to deliver on the day I asked them to and were extremely helpful.”
— Jemma - 5th May
“A great experience from start to finish. The shop is well worth a visit so you can see the furniture in situ. Very friendly and helpful staff. The delivery team were first class. We are delighted with our new dining table.”
— Ben - 4th May
“Quick delivery. Excellent communication and item is stunning. Beautiful piece of craftsmanship and colour is gorgeous.”
— Jackie - 23rd April
“The product was 10/10 and the delivery was10/10.”
— Sarah - 18th April
“Excellent quality furniture and the delivery/unpacking team were first rate. I would certainly recommend La Residence without hesitation.”
— Lesley - 18th April
“Beautiful table, great quality and design, just as described and photographed. Expertly delivered. Would buy from them again.”
— Scriv - 15th April
“Lovely quality great service. Wonderful customer service. Cushions were just what I wanted, lovely quality at a reasonable price. Delivery was quick. Would use this company again.”
— Anna - 13th April
“Very pleased, lovely furniture even git it all sent out yo us early will buy again.”
— Natalie - 13th April
“I would highly recommend buying from this company. Very good quality furniture , very helpful and the delivery men were lovely, very polite.”
— Beverley - 13th April
“Great updates from the tracker and very polite helpful. Thank you”
— Liz - 13th April
“Highly recommend. Great service and quality cushions. Very happy. My third cushion and all match and go beautifully. Thank you.”
— Gill - 10th April
“Good quality furniture. Visited showroom to confirm what we wanted in terms of quality, shade and size. Good quality furniture. Delivery crew were also very efficient.”
— Michael - 10th April
“Great service. Friendly & efficient. Brilliant that they unpacked my item! Also I could tack the arrival.”
— Customer - 7th April
“They couldn’t have been better. So polite. Delivered my chairs with care. Took all the packing cases away md brought the chairs into the house. Delighted customer. My review was about the delivery. The service I had from La Residence was also great. The help I had in the showroom couldn’t have been better . Lots of time and helpful advice. Would certainly recommend them.”
— Pamela - 7th April
“Fantastic service & really lovely furniture.”
— Louise - 7th April
“Great service & Delivery. Love the Table and chairs. All round 5* A big thank you.”
— Peter - 2nd April
“Beautiful and very well made table and chairs. Great customer service and delivery. Highly recommended.”
— Butler - 1st April
“Fast delivery and good quality.
Very happy”
— Customer - 31st March
“Order to delivery first class. From order to delivery - very well managed. Clear info on what is in stock and a very acceptable delivery timescale. Delivery today was excellent. Kept informed days before and day before and on the day - of delivery time. Delivery team of 2 were excellent in every way possible, unpacking, assembling and taking away packaging without even asking. And courteous and respectful. Oh and not to forget, quality of furniture ( 2nd order of armchairs) vvg!"
— Julie - 31st March
“Beautiful Furniture. Friendly and professional customer service.”
— Anna - 31st March
“Console table lovely, great service as always.”
— Jane - 24th March
“Repeat customer, friendly sales staff, great dining table and chairs looks amazing. Good quality delivery service used."
— Lee - 19th March
“Top quality product & delivery. Our new dining chairs are beautifully made using high quality materials and feel luxurious. Delivered bang on time and delivery guys were very helpful & friendly.”
— Dunmow - 18th March
“Great communication and product and delivery. Thank you.”
— Katie - 17th March
“Definitely recommend, Furniture is lovely, Delivery fast, Great experience, Thank you La Residence Interiors.”
— Susan - 10th March
“Polite efficient & timely.”
— Williams - 10th March
"Wonderful chairs and service.”
— Angela - 6th March
“Very good. Great product.”
— MF - 5th March
“Absolutely thrilled! Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table. Shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite. Customer service first class and the delivery as promised. Well done and so courteous. Also, the delivery guys were rather nice too. If they'd hung around long enough they would have been adopted!”
— Lesley - 5th March
“Another successful delivery with this amazing company. From customer service to the delivery. Always so friendly and professional. First class company.”
— Claire - 27th February
“Our new dining table arrived very quickly and it is just what we wanted! The quality is good and I hope it will give us endless pleasure.”
— Tew - 24th February
“Beautiful dinning chairs, so comfortable and fit perfectly with the dinning table. So happy and would highly recommend.”
— Deborah - 24th February
“We have just purchased the Belmont dining table and the large marina mirrored sideboard and are delighted with both. La Residence were a pleasure to deal with and extremely efficient. We would recommend them highly."
— Sarah - 23rd February
“Our table arrived and we all love it.”
— Claire - 23rd February
“Perfect product and service.”
— Laura - 17th February
“Beautiful bar stools and outstanding delivery service. Very professional from start to finish. Couldn’t be happier!”
— Customer - 18th February
“Perfect product and service.”
— Laura - 17th February
“Beautiful quality oak console arrived. Excellent delivery if not quite to the original schedule but kept informed. Very pleased with how it looks in my home.”
— Samantha - 17th February
“Highly Recommended. We are delighted with the quality of our several pieces of La Residence furniture. From meeting the very knowledgeable and helpful store staff, particularly Sue who guided us through the selection and purchase process, to the very professional and courteous delivery team we highly recommend La Residence to anyone.”
— Richard - 17th February
“The delivery was ahead of schedule, delighted with the table, and delivered by two very pleasant men. We will definitely look at your furniture in the future.”
— Allison - 14th February
“Very pleased with ottoman coffee table, easy to order and great communication from delivery company.”
— Natalie - 10th February
“This company is absolutely brilliant. From the customer service, to the fabulous furniture (which by far surpassed my expectations as everything I ordered is gorgeous) to the delightful delivery guys. I cannot rate them highly enough and have recommended them to everyone I know.”
— Emma - 6th February
“Excellent cupboard delivery guy excellent.”
— Wayne - 6th February
“Great company gorgeous furniture. Guys are careful and considerate when installing. Cannot fault this company.”
— Bonnie - 6th February
“Great product and service.”
— Tomas - 6th February
"Quick, polite and fuss free.”
— Dawn - 6th February
“The dresser is beautiful. I’m so happy.
I can’t wait to fill it with beautiful things.“
— Sonya - 4th February